Privacy policy

This privacy policy contains information about how we handle your personal data. We encourage you to read the privacy policy carefully.
 

  1. Contact information
  2. Key concepts
  3. What kind of information do we collect?
  4. Consent according to § 6f and possibility to withdraw consent
  5. Information from other sources
  6. The purpose of the processing of personal data?
  7. Consent to email correspondence, direct marketing and further contact
  8. How long is the information stored?
  9. With whom can the information be shared?
  10. Information sharing with third parties
  11. Where is the information stored?
  12. Your rights in relation to access, deletion and possible relocation
  13. Other purposes
  14. Information cookies
  15. E-mail and telephone

 

1. Contact information for Cecili.no

Cecili.no powered by Shopify is responsible for the processing of your personal data. If you have any questions or would like to get in touch with us, you will find our contact information below:

Cecili AS

Buråsen 11B

4636 Kristiansand S

Organization number: 835075362

Email address: contact@cecili.no


2. Key concepts


Personal data is information that alone or together with other information can be used to identify, locate or contact a person. Examples of personal data are name, telephone number and IP address.

Processing of personal data involves all forms of handling of personal data such as: collection, analysis, registration and storage.

The controller is the person who determines the purpose of the processing of personal data and which information is requested. The data controller is responsible for the handling of your personal data in accordance with the current Personal Data Act.

Cecili powered by Shopify is responsible for the processing of your personal information.


3. What kind of information do we collect?


When you register via a form, order a service or product, use our chat function or visit our website, you may be asked to provide information. Depending on the situation, we may request the following personal data:
 

  • Name
  • E-mail address
  • phone number
  • Address for delivery of products
  • Credit card information/chosen payment method
  • Technical information: which URL you use to access our websites, your IP address and user behaviour, browser type, language and information about identification and operating system.

 

4. Point 6 f as an alternative to selected consent via the website. Consent can be withdrawn


We are based on legitimate consent based on section 6f of the Personal Protection Act. If you have entered into a customer relationship with us in the past, or you are a new customer, this will be a legitimate reason for sending you information. This is equated with consent under the Marketing Act, as the law has been in Norway for many years. You can withdraw this consent for us to process your personal data at any time. If you withdraw your consent, we will remove the information we have about you. Please note that deleting the information from us may affect the delivery of information within the framework of the customer relationship, as well as affect ongoing dialogues.


5. Information from other sources


When you agree to us processing your personal data, you also agree that we can register other information about you that you have given us on a previous occasion. Based on publicly available information, we can also supplement your registered information with industry and additional contact information. If you are a customer of ours, we can also add additional contact information to your information, which you have registered with us via e.g. telephone for customer service. Information needed for the services you will use will also be stored.

6. The purpose of the processing of personal data?


The information you provide is used for the following purposes:
 

  • Sales and marketing activities in the form of direct e-mail or telephone contact
  • Customer care and information about our products
  • To obtain statistics and information about user behavior to improve both the website and the user experience itself
  • So that we can give you a more personal experience and deliver products and other content that interests you

We request your personal information to:
 

  • Respond to requests
  • Submit the desired material, or in other ways be able to fulfill our obligations towards you who submit your information
  • Create and maintain a sales dialogue
  • Submit information that may be of interest to you
  • Add to the mailing list for news and other content you have chosen to receive

 

7. Consent to email correspondence, direct marketing and further contact


By agreeing to our processing of your personal data in accordance with the purposes above, you agree to the following:
 

  • We process your personal data in accordance with this privacy policy
  • We may send you direct marketing via email about our products
  • We can contact you by e-mail or telephone
  • Subscribe to newsletters via e-mail you have chosen to receive. You can say no to further emails by following the link at the bottom of our emails, or by contacting us directly.

8. How long is the information stored?

We process the personal data only for as long as it takes to fulfill the purpose of their collection, after which we delete the information.

If you have an active dialogue with us, we will take care of your information for 2 years from the last contact; then we will remove the information we have about you. An active dialogue is defined as having interacted with Cecili or representatives for us in the last 2 years by telephone, by replying to e-mails, downloading material on the website or registering via a form.

If you have consented to the processing of your personal data in connection with your acceptance of regular e-mails, we will continue to process your personal data until you cancel your subscription. We then store your personal data for 2 years before deleting the information.

9. With whom can the information be shared?


We share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use Shopify to run our online store. You can read more about how Shopify uses your personal information here:https://www.shopify.com/legal/privacy. 

 

10. Information sharing with third parties


We do not sell your personal information to third parties. If there is an ongoing sales or customer dialogue between you, us and any of our partners, we share information such as:
 

  • Name
  • E-mail address
  • phone number

If we have registered your information in connection with an event carried out together with an external party, we may transfer the same categories of personal data as indicated above, as well as any answers to further forms or further questions.

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=no. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

11. Where is the information stored?


The information is stored by Cecili operated by Shopify in Shopify's customer system.

 

12. Your rights in relation to access, deletion and possible relocation


You have the right to receive information about what information we have about you. You can also demand that we correct incorrect information or delete your information.

If you wish to withdraw your consent or request an overview of information, correction or deletion, please contact us at the email address we have provided under the section for contact information. To receive such information, you must send an electronic copy of the request to a signed document. If you want to move information, we can also help you with that

13. Other purposes


If we are to use the personal data for a purpose other than the one for which it was collected, the obligation to provide information is revived and we must then state what the new purpose is and provide parts of the above information again.

14. Cookies


Cookies are small text files that are placed on your computer when you download a website.

Storage of information and processing of this information is not permitted unless the user is both informed about and has given his consent to the processing. The user must be informed about and approve which information is processed, what the purpose of the processing is and who processes the information.

We only use cookies to give you a better user experience on our pages so that you do not have to fill in fields again every time you are on our pages.

15. Email and telephone


We use e-mail and telephone as part of our daily work. Relevant information arising from telephone calls and e-mail exchanges that take place as part of customer processing is registered in the customer system.

We remind you that normal e-mail is unencrypted. We therefore do not encourage you to send confidential, sensitive or other confidential information via e-mail.

 

x